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Browser recommendations and performance on your phone

On your smartphone, KNOWYOURCHAT runs in the browser. Speed usually depends on your internet connection. The display depends mainly on the browser and your device.

🧭 Mobile-first is on our agenda.

We're expanding KNOWYOURCHAT step by step and continuously improving the mobile experience.

Why browsers matter

On mobile devices, display and performance depend heavily on the browser.

Important: If things feel "slow", the most common reason isn't the browser but your internet speed (Wi-Fi/5G) and overall network quality.

If you first want to understand what "mobile use" means today (and what's coming down the road), start here: Mobile use (browser): Overview.

Best practices (quick to implement)

  • Keep your browser up to date.
  • If you run into display issues, clear the cache.
  • Avoid having lots of open tabs when things slow down.

If you're looking for specific browser recommendations (including mobile), you'll find them here: Which browsers do we recommend for KNOWYOURCHAT?.

  • Google Chrome (Android)
    • Very stable in everyday use.
    • Good compatibility with modern web features.
  • Apple Safari (iOS)
    • The system browser on iPhones.
    • Usually the best performance and compatibility on iOS.

Typical symptoms and the next step

  • Buttons missing, layout looks broken, features seem "different"→ Often a browser issue. Try a different browser.
  • Login problems or security on the go→ See: Login & security on mobile.

Need personal help? Email us at support@knowyourchat.de