Setting up your workspace: basic setup and structure

Setting up your workspace: basic setup & structure

This page gives you a quick overview of how your KNOWYOURCHAT workspace is structured – and what the most important areas in the left navigation are for.

1) Switching workspaces (top left)

At the top left you can switch between workspaces – helpful if you're signed in to several workspaces.

2) The navigation bar

Right below that you'll find the navigation through the most important areas:

• Home: start page with an overview (e.g. KPIs, first steps, recently published content). You can structure this area however you like.
• Calendar: planning by date (timing, distribution, overview of scheduled content)
• Posts: central overview for posts (status, next steps, editing)
• AI Studio: new area for AI workflows and AI-powered creation/editing
• Insights: performance analytics (KPIs, trends, top posts)
• Media Hub: organize content, assets, and content building blocks centrally
• Inbox: collection point for incoming tasks/requests (depending on setup)

3) AI Crew – reachable from anywhere

Below the navigation you'll find the sparkles (✨).

When you click them, you can access and communicate with the AI Crew directly from anywhere in the platform.

4) Notification center

Below that you'll find the notification center. Here you can see all notifications centrally in one place.

5) User menu (settings & sign out)

At the very bottom is the user button.

It takes you to the settings or to sign out of the workspace.

Further reading

• Onboarding overview: get started in just a few minutes
• Connecting social media channels
• Setting goals during onboarding
• AI in onboarding: building context for the AI Crew
• Setting brand voice and tone during onboarding
• Creating your first post: manual vs. AI Studio
• Activating the Inbox and your first routine
• Inviting your team and assigning roles
• First analyses: using Insights the right way