Keep your community in view.
The inbox collects comments, messages and reactions from all your channels in one place. Max and the AI crew help you detect sentiment, prioritize important messages, prepare replies in your brand voice and turn community topics into fuel for content, insights and strategy.
- All comments & messages in one place
- Sentiment analysis – detected automatically
- Reply suggestions in your brand voice
- Prioritize, assign & never miss what matters
Lots of comments. Lots of platforms. No clear overview.
- Comment chaos
- Important messages get lost
- Replies take too long
- Negative feedback spotted too late
- Tone stays inconsistent
One central inbox for your community management
- Everything in one place
- Detect sentiment and topics
- Reply in your brand voice
- Distribute tasks across your team
- Put learnings to work right away
Your community workflow with the inbox
Five stations – from the incoming message to the learnings that flow back into content, insights and strategy.
Message comes in
Comments, DMs and reactions from all connected channels land in your inbox.
Detect sentiment
Max automatically analyzes sentiment and tone and spots critical messages.
Prioritize & assign
Important messages get prioritized and assigned across your team.
Reply & resolve
Use reply suggestions, check brand voice and send or resolve.
Use the learnings
Topics, questions and feedback flow into AI Studio, Calendar, Insights and strategy.
Your AI crew works hand in hand
for your community
Every interaction becomes an advantage.
Your community is talking to you. Your AI crew helps you listen, respond and turn it into better content and more growth.
More about the AI crew
Turns questions and feedback into new content ideas and posts.
Uses community insights for strategy, positioning and growth goals.
Turns questions and feedback into new content ideas and posts.
Uses community insights for strategy, positioning and growth goals.
Frequently asked questions about the inbox
React faster. Reply better. Grow with your community.
With Max and your AI crew, community management becomes a competitive edge. Consistent, fast and in your brand voice.