General

Here you will find the most important basics to quickly find your way around KNOWYOURCHAT. This includes first steps, browser recommendations, key terms in the KNOWYOURCHAT Glossary, and overview pages that show you how the main areas work together.

You are in the right place if you:

• want to get oriented after logging in
• want to know which platforms and integrations are supported
• want to understand how Calendar, Workbench, Inbox, and Insights are connected
• are quickly looking for the right settings or account page

Recommended subpages

• First steps in KNOWYOURCHAT
• Supported platforms
• Introduction to your workspace
• Which browsers do we recommend for KNOWYOURCHAT?
• KNOWYOURCHAT Glossary
• Integration options for Instagram
• Integration options for Facebook
• Integration options for TikTok
• Integration options for YouTube
• Integration options for Google Business
• Labels for posts
• Introduction to the activity log
• The difference between Calendar and Posts
• Edit profile information
• How do I change my KNOWYOURCHAT password?
• Notifications