Supported platforms
Supported platforms in KNOWYOURCHAT
Here you'll find an overview of the platforms you can currently connect and use in KNOWYOURCHAT. Additionally, for each platform you'll find direct jump links to connection guides and to the respective API capabilities.
KNOWYOURCHAT bundles publishing, planning, community (Inbox), and analytics (Insights) in one place. The exact scope of features differs per platform, though, because each platform provides different interfaces (APIs).
If you want to get started quickly, the best first step is always: connect the platform, create a test post, then briefly check whether the Inbox and Insights are showing data.
Social media platforms
Below you'll find an orientation of what's typically possible per platform. For details, use the linked pages.
With KNOWYOURCHAT, for Instagram you can typically:
- create and schedule posts (depending on the format)
- handle community via the Smart Inbox (comments, plus further features depending on the API)
This pays off directly in your day-to-day: less platform switching, clearer approvals, and faster responses to comments.
For getting started, this page is most helpful:
If you want to know exactly what the API can and can't do:
With KNOWYOURCHAT, for Facebook you can typically:
- create, schedule, and publish posts (depending on the format)
- use community features via the Smart Inbox (depending on the platform's scope)
Facebook is especially worthwhile when several pages are managed by a team and clear responsibilities are needed.
How to connect Facebook:
For all the details on the feature scope:
TikTok
With KNOWYOURCHAT, for TikTok you can typically:
- integrate video content into your central workflow
- publish and analyze, depending on the platform's scope
TikTok is particularly strong when you want to make series and formats plannable instead of posting every video "spontaneously".
How to connect TikTok:
For all the details on the feature scope:
YouTube
With KNOWYOURCHAT, for YouTube you can typically:
- integrate videos and Shorts into your publishing workflow
- use Insights (depending on scope and permissions)
This is especially helpful when YouTube shouldn't just run "on the side" for you, but needs to be firmly visible in the plan.
How to connect YouTube:
For all the details on the feature scope:
Google Business
Google Business is especially relevant if you don't want to handle reviews and interactions in a separate tool.
How to connect Google Business:
For the overview of what's possible:
With KNOWYOURCHAT, for LinkedIn you can typically:
- create and optimize posts (e.g. expert articles, updates, storytelling)
- craft content for your target audience – tailored to a professional environment
- turn ideas into finished posts – with support from your AI Crew
This pays off directly in your day-to-day:
less time spent on wording, clearer messages, and content that truly resonates with your target audience.
For getting started, this page is most helpful:
How do I connect a LinkedIn account to KNOWYOURCHAT?
If you want to know exactly what the API can and can't do:
API capabilities for LinkedIn
Info: why platforms differ
The scope of features depends on the respective interfaces (APIs). That's why one platform may be able to do more for posting or community than another.
Frequently asked questions
Why can platform Y do less than platform Z?
Platforms provide different features via their APIs. That's why posting, moderation, and import features differ from network to network.
Why isn't platform X included?
If a platform is missing, it's usually because the API isn't available yet or can't yet be integrated in a stable enough way.
Need personal help? Email us at support@knowyourchat.de